FAQ
Common questions
How much do your services cost?
Our commission ranges from 0 to 1 300$ and depends on the country from which the car is imported. We operate with maximum transparency — all costs are clear and justified.
How is the total price calculated?
The final price has four components: purchase price, inland transport to port, customs clearance, and delivery to your location. No hidden fees — ever.
Do you ship worldwide?
We deliver anywhere in the world. Domestic delivery costs are calculated individually.
How quickly will my car arrive?
South Korea — 20–30 days, China — 20–30 days, Japan — 20–90 days (extended due to current trade restrictions). We keep you updated throughout.
What does the technical inspection cover?
Bodywork: structural integrity, scratches, chips, dents, paint thickness, wheels. Interior: overall condition, controls, sensors. Mechanical: engine, gearbox, turbo, electric motors. And much more beyond these highlights.
What guarantees do you provide?
We bear full financial responsibility at every stage of the transaction. A professional diagnostic of the body, all components and electronics is carried out. Your safety and peace of mind are our priority.
Japan
How to order a car from Japan?
Step 1.
Your Request Contact us via the website or any convenient messenger. Tell us what car you are looking for: model, desired condition, grade, mileage and budget. The manager will select an option from recently sold car statistics and provide a price estimate.
Step 2.
Signing the Contract You will need a photo of your passport and registration. The contract specifies all search criteria and the final cost of the car. It can be signed in the office or remotely.
Step 3.
Selecting and Purchasing the Car The manager sends you options for approval. When buying at auction, we rely on the auction sheet with data on first registration, mileage, grade and notes. We also check the car's bidding history, as auction sheets sometimes differ in their remarks.
Step 4.
Payment You have 3 banking days to pay for the purchased car.
Step 5.
Delivery Approximately 3 weeks after the Japanese side receives payment, your car will arrive. You will receive a notification with the vessel name and estimated arrival date. Before the vessel is assigned, a photo inventory from the port of loading will be sent to you.
Step 6.
Customs Clearance Upon arrival, customs issues payment receipts for the duty at the current euro exchange rate. If the rate has dropped since purchase, the duty will be lower; if it has risen, slightly higher. Processing takes an average of 10 business days.
Step 7.
Obtaining SBKTS and EPTS Documents After customs clearance, we collect the car and take it through the testing laboratory. Document issuance takes 2–5 business days depending on workload.
Step 8.
Receiving the Car You can pick up the car from our lot or arrange delivery to your city.
Your Request Contact us via the website or any convenient messenger. Tell us what car you are looking for: model, desired condition, grade, mileage and budget. The manager will select an option from recently sold car statistics and provide a price estimate.
Step 2.
Signing the Contract You will need a photo of your passport and registration. The contract specifies all search criteria and the final cost of the car. It can be signed in the office or remotely.
Step 3.
Selecting and Purchasing the Car The manager sends you options for approval. When buying at auction, we rely on the auction sheet with data on first registration, mileage, grade and notes. We also check the car's bidding history, as auction sheets sometimes differ in their remarks.
Step 4.
Payment You have 3 banking days to pay for the purchased car.
Step 5.
Delivery Approximately 3 weeks after the Japanese side receives payment, your car will arrive. You will receive a notification with the vessel name and estimated arrival date. Before the vessel is assigned, a photo inventory from the port of loading will be sent to you.
Step 6.
Customs Clearance Upon arrival, customs issues payment receipts for the duty at the current euro exchange rate. If the rate has dropped since purchase, the duty will be lower; if it has risen, slightly higher. Processing takes an average of 10 business days.
Step 7.
Obtaining SBKTS and EPTS Documents After customs clearance, we collect the car and take it through the testing laboratory. Document issuance takes 2–5 business days depending on workload.
Step 8.
Receiving the Car You can pick up the car from our lot or arrange delivery to your city.
How to read an auction sheet?
An auction sheet is a detailed map of the car's condition.
AUCTION GRADES:
INTERIOR CONDITION:
BODY DEFECTS:
A full explanation of all designations is available from our managers — we will help you understand every detail.
AUCTION GRADES:
- S — nearly new car, first registration within the year
- 6 — perfect condition, no repairs needed (up to 30,000 km)
- 5 — excellent condition, no repairs needed (up to 60,000 km)
- 4.5 — good condition with minimal defects
- 4 — decent condition, minor repairs may be needed
- 3.5 — restoration work needed or above-average mileage
- 3 — noticeable damage, serious repairs required
- 2 — poor condition
- 1 — very poor quality (flooded, salt-damaged, etc.)
- R — restored after an accident RA — restored after a serious accident
INTERIOR CONDITION:
- A — clean interior
- B — good condition, minor soiling
- C — decent condition, possible minor flaws (varies by auction house)
- D — poor condition, scratches, possible torn upholstery, dirt, requires dry cleaning
BODY DEFECTS:
- A1–A4 — scratches (from minor clear-coat to covering the entire panel)
- U1–U4 — dents (from small to large)
- B1–B4 — dents with scratches
- S1–S3 — rust of varying severity
- W1–W3 — repaired areas (from barely noticeable to very visible)
- X — part requires replacement
- XX — part has already been replaced
- USEFUL ABBREVIATIONS:
- PS — power steering
- PW — power windows
- AW — alloy wheels
- SR — sunroof
- ABS — anti-lock braking system
- SRS/AB — airbags
A full explanation of all designations is available from our managers — we will help you understand every detail.
What does "unsold" or "sold by negotiation" mean?
"Unsold" means that during bidding the seller's minimum price was not reached — the owner set the threshold higher.
"Sold by negotiation" is a situation where the minimum was not reached at auction, but we can contact the auction after it ends and make an offer. The auction contacts the owner, and if our offer suits them — the deal goes through. In this case the auction commission will be 11,000 yen.
"Sold by negotiation" is a situation where the minimum was not reached at auction, but we can contact the auction after it ends and make an offer. The auction contacts the owner, and if our offer suits them — the deal goes through. In this case the auction commission will be 11,000 yen.
How do Japanese auction bidding work?
A day before the auction, the manager sends you current options for the upcoming auction. We show lots at this moment because information can change — lot numbers, photos, and even the cars themselves may be removed or added.
Bidding principle: bids increase only when there is competition. If several of our clients are bidding for the same car, the one who set the highest budget wins — even if the car sells for less.
Example: You are willing to pay 1,000,000 yen, another client — 1,100,000 yen, and the car sells for 950,000 yen. The client who set 1,100,000 wins it but pays only 950,000. This prevents artificial price inflation between clients of the same company.
Tender auctions (NPS, LUM, ORIX, ZERO, Nissan) work differently: bids are fixed, and the highest bidder wins. Results are announced in the evening, except for Nissan — there results are visible immediately.
Bidding principle: bids increase only when there is competition. If several of our clients are bidding for the same car, the one who set the highest budget wins — even if the car sells for less.
Example: You are willing to pay 1,000,000 yen, another client — 1,100,000 yen, and the car sells for 950,000 yen. The client who set 1,100,000 wins it but pays only 950,000. This prevents artificial price inflation between clients of the same company.
Tender auctions (NPS, LUM, ORIX, ZERO, Nissan) work differently: bids are fixed, and the highest bidder wins. Results are announced in the evening, except for Nissan — there results are visible immediately.
How do Japanese auctions differ in strictness?
Japanese auctions differ in how strict their inspectors are when grading cars.
STRICTEST: TAA (Toyota), Honda, Nissan, NAA — cars sell for more, but grades are maximally objective.
MEDIUM STRICTNESS: CAA, USS, Mirive, JU, KCAA, LAA — prices are usually lower, grades may be more lenient.
TENDER AUCTIONS: NPS, LUM, ORIX, ZERO, Nissan — operate on a special fixed-bid system.
The same car at different auctions may receive a grade of 3.5 or 4 — this depends on the inspector's subjective assessment and whether the car was prepared for resale.
STRICTEST: TAA (Toyota), Honda, Nissan, NAA — cars sell for more, but grades are maximally objective.
MEDIUM STRICTNESS: CAA, USS, Mirive, JU, KCAA, LAA — prices are usually lower, grades may be more lenient.
TENDER AUCTIONS: NPS, LUM, ORIX, ZERO, Nissan — operate on a special fixed-bid system.
The same car at different auctions may receive a grade of 3.5 or 4 — this depends on the inspector's subjective assessment and whether the car was prepared for resale.
Do you work through intermediaries?
No! We fully control every stage:
• Purchase — our specialists personally participate in bidding at Japanese auctions
• Delivery — we work directly with major sea carriers
• Customs — clearance is handled by our own customs brokers
No intermediaries, no hidden markups. You get transparency and control at every stage — from selecting a lot to receiving the keys.
• Purchase — our specialists personally participate in bidding at Japanese auctions
• Delivery — we work directly with major sea carriers
• Customs — clearance is handled by our own customs brokers
No intermediaries, no hidden markups. You get transparency and control at every stage — from selecting a lot to receiving the keys.
Why is it advantageous to buy through your company?
We specialize in Japanese auctions and know all the nuances of this market.
WHAT WE GUARANTEE:
• Quality selection taking into account all your requirements
• Competitive prices through direct work without intermediaries
• Control at every stage — from purchase to delivery
• Transparency of all costs without unpleasant surprises
• Professional customs clearance
You save time, money and stress, gaining a reliable partner in the complex process of buying a car from Japan.
WHAT WE GUARANTEE:
• Quality selection taking into account all your requirements
• Competitive prices through direct work without intermediaries
• Control at every stage — from purchase to delivery
• Transparency of all costs without unpleasant surprises
• Professional customs clearance
You save time, money and stress, gaining a reliable partner in the complex process of buying a car from Japan.
From which port are the cars shipped?
We work with trusted sea carriers. The port of departure depends on the location of the auction where the car was purchased. The nearest port is usually chosen — this reduces internal costs in Japan and speeds up dispatch.
How long will the purchase and delivery take?
Purchase can take from one day to two months — it all depends on your requirements and budget. Rare or specific cars take longer to find.
How to find out the real condition of a car?
Every lot comes with an auction sheet — a detailed description of all the car's strengths and weaknesses. This is your protection against unpleasant surprises.
WHAT THE AUCTION SHEET CONTAINS:
• Year and month of first registration
• Actual mileage
• Overall condition grade
• Detailed diagram of all body defects
• Interior condition
• Inspector's notes
This document saves your time and gives you the most complete picture of the car before purchase. Our specialists will help you correctly interpret all designations and make the right choice.
WHAT THE AUCTION SHEET CONTAINS:
• Year and month of first registration
• Actual mileage
• Overall condition grade
• Detailed diagram of all body defects
• Interior condition
• Inspector's notes
This document saves your time and gives you the most complete picture of the car before purchase. Our specialists will help you correctly interpret all designations and make the right choice.
Korea
How to order a car from Korea?
Step 1.
Submit a request — it takes 1 minute Contact us via the website or any convenient messenger. Tell us what car you are looking for: model, desired condition, grade, mileage and budget — the manager will select options with final prices matching your criteria.
Step 2.
We find and purchase your car The manager carefully selects options according to your parameters and sends them for your approval. Inspection — on-site diagnostic Our specialist personally inspects the selected car and prepares a detailed photo and video report for you. No surprises — just an honest assessment of the real condition of the car.
Step 3.
Reservation and purchase Once you've chosen a suitable option — we reserve and purchase the car after funds are received. After reservation you have 3–5 business days to pay (in certain situations the purchase deadline can be extended — must be agreed with the manager). Payments are made at the SWIFT rate; Korean won is converted to your preferred currency: yuan, dollars, euros.
Step 4.
We ship your We pre-agree the shipping date with you. You can also use our free covered parking storage service, service maintenance, spare parts purchase and replacement, tuning, etc. What you will receive: vessel name; exact arrival date; regular delivery status updates.
Step 5.
Customs clearance Upon arrival, customs issues a duty payment bill at the current euro exchange rate at the time of clearance. If the rate dropped since purchase — the duty is lower. If it rose — slightly higher. The entire customs process takes approximately 5–10 business days.
Step 6.
Document processing After customs clearance we collect the car and send it to the testing laboratory — all required documents for registration.
Step 7.
You receive your car! Self pick-up: come to our parking lot. Delivery to your city: we arrange transportation through reliable companies. Check current rates on their websites or with our managers.
Submit a request — it takes 1 minute Contact us via the website or any convenient messenger. Tell us what car you are looking for: model, desired condition, grade, mileage and budget — the manager will select options with final prices matching your criteria.
Step 2.
We find and purchase your car The manager carefully selects options according to your parameters and sends them for your approval. Inspection — on-site diagnostic Our specialist personally inspects the selected car and prepares a detailed photo and video report for you. No surprises — just an honest assessment of the real condition of the car.
Step 3.
Reservation and purchase Once you've chosen a suitable option — we reserve and purchase the car after funds are received. After reservation you have 3–5 business days to pay (in certain situations the purchase deadline can be extended — must be agreed with the manager). Payments are made at the SWIFT rate; Korean won is converted to your preferred currency: yuan, dollars, euros.
Step 4.
We ship your We pre-agree the shipping date with you. You can also use our free covered parking storage service, service maintenance, spare parts purchase and replacement, tuning, etc. What you will receive: vessel name; exact arrival date; regular delivery status updates.
Step 5.
Customs clearance Upon arrival, customs issues a duty payment bill at the current euro exchange rate at the time of clearance. If the rate dropped since purchase — the duty is lower. If it rose — slightly higher. The entire customs process takes approximately 5–10 business days.
Step 6.
Document processing After customs clearance we collect the car and send it to the testing laboratory — all required documents for registration.
Step 7.
You receive your car! Self pick-up: come to our parking lot. Delivery to your city: we arrange transportation through reliable companies. Check current rates on their websites or with our managers.
How do cars get from Korea?
Delivery is carried out by sea on enclosed decks of a vessel, ensuring maximum protection of the car in transit. All cars arrive at the port, from where you can pick them up yourself or arrange delivery to your city.
Do Korean cars require a laboratory inspection?
Yes, this is a mandatory processing stage. The procedure is the same as for Japanese cars.
After customs clearance is complete, the car is sent to the testing laboratory.
Timeline: the full cycle — customs, laboratory and electronic title document — takes approximately 7–14 days. We handle all these formalities entirely, so you won't need to deal with any bureaucratic details.
Where and how are Korean cars purchased?
We work with verified specialized platforms — closed-type auctions — where every car comes with a detailed dossier: insurance history; detailed photos from all angles; full technical condition description.
Our specialists additionally conduct a personal inspection of every car before purchase. You receive detailed photo and video reports of the actual condition of the car — no unpleasant surprises.
Important note: seller prices are usually fixed, no negotiation. However, we continue searching until we find the perfect option exactly within your budget.
Our specialists additionally conduct a personal inspection of every car before purchase. You receive detailed photo and video reports of the actual condition of the car — no unpleasant surprises.
Important note: seller prices are usually fixed, no negotiation. However, we continue searching until we find the perfect option exactly within your budget.
Why is it advantageous to buy a car in Korea?
CLIMATE AND OPERATING CONDITIONS
Korea has a mild climate with no harsh frosts or aggressive road chemicals. Local owners take care of their cars, carry out regular servicing and do not cut corners on quality oils and consumables.
HIGH STANDARD OF LIVING
Thanks to high incomes, Koreans maintain their cars in excellent condition and frequently replace them with new ones — so the market has many low-mileage vehicles.
SMALL COUNTRY —LOW MILEAGE
Due to the country's compact size, the market has many cars with up to 50,000 km of mileage. These are practically new vehicles!
SIGNIFICANT SAVINGS
Buying in Korea allows you to save 10% or more compared to purchasing a similar car in other countries. And sometimes the difference reaches 10 000$!
Korea has a mild climate with no harsh frosts or aggressive road chemicals. Local owners take care of their cars, carry out regular servicing and do not cut corners on quality oils and consumables.
HIGH STANDARD OF LIVING
Thanks to high incomes, Koreans maintain their cars in excellent condition and frequently replace them with new ones — so the market has many low-mileage vehicles.
SMALL COUNTRY —LOW MILEAGE
Due to the country's compact size, the market has many cars with up to 50,000 km of mileage. These are practically new vehicles!
SIGNIFICANT SAVINGS
Buying in Korea allows you to save 10% or more compared to purchasing a similar car in other countries. And sometimes the difference reaches 10 000$!
What car brands are available in the Korean market?
KOREAN BRANDS — TOP CHOICE
There is a vast selection of Hyundai and Kia — from budget models to the premium Genesis segment. These cars cost significantly less in their home country and come in the best trim levels.
EUROPEAN PREMIUM BRANDS
Mercedes-Benz, BMW, Audi, Land Rover — Koreans love German quality and British style. These cars are in excellent condition here and at attractive prices.
JAPANESE MODELS
Available in smaller numbers, but can be found. Toyota and Lexus crossovers and sedans are particularly popular.
AMERICAN LEGENDS
Jeep Wrangler, Dodge Challenger and other American models are in demand among Korean enthusiasts. Finding such cars in good condition is quite realistic.
There is a vast selection of Hyundai and Kia — from budget models to the premium Genesis segment. These cars cost significantly less in their home country and come in the best trim levels.
EUROPEAN PREMIUM BRANDS
Mercedes-Benz, BMW, Audi, Land Rover — Koreans love German quality and British style. These cars are in excellent condition here and at attractive prices.
JAPANESE MODELS
Available in smaller numbers, but can be found. Toyota and Lexus crossovers and sedans are particularly popular.
AMERICAN LEGENDS
Jeep Wrangler, Dodge Challenger and other American models are in demand among Korean enthusiasts. Finding such cars in good condition is quite realistic.
China
How to order a car from China?
Step 1. Signing the contract
We sign an official contract with clearly specified car search criteria. This is your main guarantee of transaction security.
Step 2. Advance payment
You can deposit funds to our company's bank account — no transfers to third-party cards. This is an important protection against fraud.
Step 3. Car selection
We search for a car exactly matching your criteria, calculate the final cost and provide a preliminary condition report.
Step 4. Detailed inspection
We work with China's largest diagnostic company, allowing us to inspect your chosen car anywhere in China despite its vast territory. You receive a comprehensive condition report before purchase — from service history and mileage to minor signs of use.
Step 5. Purchasing the car
• We reserve the selected car
• We issue an invoice (payment for the car and all China-side expenses)
Step 6. Double condition check
Before shipping the car to the client, we bring all purchased cars to our lot in China for a second check of technical and cosmetic condition — to confirm that the diagnostic results match the actual state, and clients receive the car exactly as the dealer shipped it after the diagnostic.
Step 7. Documents and border delivery
We prepare all export documents in China and deliver the car to the border for customs clearance. Step 8. Import into your country We load the car onto a car transporter in Suifenhe and deliver.
Step 9. Customs clearance
We handle customs processing. You independently pay the duty according to the issued receipts.
Step 10. Delivery to your city
We transport the car to your city after successful customs clearance.
Step 11. Document processing
We go through the testing laboratory and obtain all required documents for vehicle registration.
Step 12. You receive your car!
You pick up the car from our lot in or arrange delivery to your city. Check current carrier rates with your manager.
We sign an official contract with clearly specified car search criteria. This is your main guarantee of transaction security.
Step 2. Advance payment
You can deposit funds to our company's bank account — no transfers to third-party cards. This is an important protection against fraud.
Step 3. Car selection
We search for a car exactly matching your criteria, calculate the final cost and provide a preliminary condition report.
Step 4. Detailed inspection
We work with China's largest diagnostic company, allowing us to inspect your chosen car anywhere in China despite its vast territory. You receive a comprehensive condition report before purchase — from service history and mileage to minor signs of use.
Step 5. Purchasing the car
• We reserve the selected car
• We issue an invoice (payment for the car and all China-side expenses)
Step 6. Double condition check
Before shipping the car to the client, we bring all purchased cars to our lot in China for a second check of technical and cosmetic condition — to confirm that the diagnostic results match the actual state, and clients receive the car exactly as the dealer shipped it after the diagnostic.
Step 7. Documents and border delivery
We prepare all export documents in China and deliver the car to the border for customs clearance. Step 8. Import into your country We load the car onto a car transporter in Suifenhe and deliver.
Step 9. Customs clearance
We handle customs processing. You independently pay the duty according to the issued receipts.
Step 10. Delivery to your city
We transport the car to your city after successful customs clearance.
Step 11. Document processing
We go through the testing laboratory and obtain all required documents for vehicle registration.
Step 12. You receive your car!
You pick up the car from our lot in or arrange delivery to your city. Check current carrier rates with your manager.
Why is it better to buy in China?
SAVINGS FROM 2 500$ TO 10 000$!
And sometimes the difference is even greater. Why overpay for the same car?
SAME CARS, DIFFERENT PRICE
You get exactly the same car sold by dealers, but significantly cheaper. Quality, trim level, reliability — all identical.
DIRECT SUPPLY
We work directly with official dealers and can even order a car straight from the factory if the required model is not in stock.
FAST PAYBACK
Even accounting for all delivery and customs costs, the savings are so significant that the purchase pays off immediately.
And sometimes the difference is even greater. Why overpay for the same car?
SAME CARS, DIFFERENT PRICE
You get exactly the same car sold by dealers, but significantly cheaper. Quality, trim level, reliability — all identical.
DIRECT SUPPLY
We work directly with official dealers and can even order a car straight from the factory if the required model is not in stock.
FAST PAYBACK
Even accounting for all delivery and customs costs, the savings are so significant that the purchase pays off immediately.
How to resell a Chinese car later?
QUALITY HAS IMPROVED DRAMATICALLY
In recent years, Chinese manufacturers have made a true breakthrough. For example, Geely acquired Volvo and implemented Swedish safety and quality technologies. The result is impressive.
SECONDARY MARKET IS GROWING
Chinese cars have become popular, so selling them on the secondary market is now much easier. Demand is growing and supply is quality.
LOWER DEPRECIATION
Thanks to the high quality of modern Chinese cars, they depreciate less when resold compared to previous generations.
LONG SERVICE LIFE
Many owners do not think about reselling at all — good Chinese cars can be driven for a long time and with pleasure, without constant repairs.
In recent years, Chinese manufacturers have made a true breakthrough. For example, Geely acquired Volvo and implemented Swedish safety and quality technologies. The result is impressive.
SECONDARY MARKET IS GROWING
Chinese cars have become popular, so selling them on the secondary market is now much easier. Demand is growing and supply is quality.
LOWER DEPRECIATION
Thanks to the high quality of modern Chinese cars, they depreciate less when resold compared to previous generations.
LONG SERVICE LIFE
Many owners do not think about reselling at all — good Chinese cars can be driven for a long time and with pleasure, without constant repairs.
Where are Chinese cars purchased?
NEW CARS — FROM OFFICIAL DEALERS
We work only with authorized dealerships. This guarantees the authenticity and condition of the car.
ORDER DIRECT FROM THE FACTORY
If the required model or trim is not available at the dealer, we can order the car directly from the manufacturer. This takes more time but guarantees you get exactly what you want.
USED CARS — ACROSS ALL OF CHINA
For used car searches we use a network of verified agents across the country and specialized online platforms.
KEY DIFFERENCE FROM JAPAN
China has no auction system for selling cars. This means a more individual approach to each transaction and the opportunity for detailed inspection before purchase.
We work only with authorized dealerships. This guarantees the authenticity and condition of the car.
ORDER DIRECT FROM THE FACTORY
If the required model or trim is not available at the dealer, we can order the car directly from the manufacturer. This takes more time but guarantees you get exactly what you want.
USED CARS — ACROSS ALL OF CHINA
For used car searches we use a network of verified agents across the country and specialized online platforms.
KEY DIFFERENCE FROM JAPAN
China has no auction system for selling cars. This means a more individual approach to each transaction and the opportunity for detailed inspection before purchase.